NOTES:

Between mid October 2019 and mid February 2020 everyone in the Army will be migrated to the Authentication certificate for Email access. You will no longer use your Email certificate for Enterprise Email.

Common problems using PKard for Mac on High Sierra and Mojave. Here are the most common problems / solutions using PKard for Mac on High Sierra. During install, PKard Assistant will not recognize the card is available. When PKard Assistant prompts you to connect your reader and insert your card, sometimes the reader is recognized and the card is not. This video will show you how to get your CAC working on all military websites with your Mac. For future support or questions, please let us know. Hope to see you on www.Allegiancetotheflag.com.

Mac users who choose to upgrade to Mac OS Catalina (10.15.x) will need to UNINSTALL all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm and will need to reenable the built in support. Very bottom of macuninstall page.

Signing of PDFs may or may not work for you in Mac OS Catalina (10.15.x). If it doesn't work, check these settings.

Follow Tables 1 through 4 below:

PLEASE READ the preliminary Information before you start:

Preliminary Information 1: Restart your computer after installing the CAC enabler before trying to access the CAC enabled site

Preliminary Information 2: Installing multiple enabling programs will cause your system to NOT work. Here's how to uninstall CAC enablers.

Preliminary Information 3: Some of the CAC enablers below will ask for a 'keychain password' (like the image below). You need to enter your CAC PIN. Make sure if it asks for your Keychain password after you select your CAC certificate, that you use your CAC [6-8 digit / all number] PIN.

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If you block your CAC, you'll have to visit an ID card office to get it unblocked. PKard and Centrify are two program listed below that have the capability to show you when your CAC is blocked. The other enablers do not have this capability. This no longer is available in Mac OS Catalina.

Table 1: See which CAC enabling program will work with your version of Mac OS

Once you've decided, go to Table 2

Note2:Need version 1.7 (or above)

Note3: Apple computers with Mac OS Mojave, High Sierra, and Sierra have a 'built in Smart Card ability,' meaning 3rd party CAC enablers 'may' not be needed. You may be able to access some DoD sites, however, some Outlook Web App sites don't play well with it. Read here on how to disable the built in ability to use CACKey or PKard. This should also remove the duplicate certificates to choose from.

Note4: Please let me know if any of these enablers work for you.

Note5: With Mac OS Sierra and High Sierra, you must use Google Chrome. Safari is not 'CAC compatible.' You may also update your computer to Mojave (or newer), then use Safari.

Note6: Mac OS Catalina will not work with any 3rd party CAC enablers. Please Read this article on Thursby's website about this.

Note7: I have a few reports that this enabler works with Mac OS Catalina

Table 2: Verify the CAC enabling program you selected above will work with your specific CAC.

Once you've decided, go to Table 3

Note1: I haven't tested the CAC with this enabler. If you have one and have successfully used your CAC with the question marked enabler above, please contact me

Note2: Please let me know if any of these CACs work for you.

Table 3: Verify the CAC enabling program you selected in tables 1 & 2 is:

a. Compatible with Firefox (if you plan to use this web browser),

b. Will read your PIV cert (for Dual Persona users),

c. Will allow you to digitally sign PDFs,

d. Can show you when your CAC is blocked,

e. You want support from the vendor, or

f. You want it for free, or pay for it

Once you've decided, go to Table 4

and click the link to the CAC enabler you decided to use.

Note1: PIV cert has to already be exposed

Note2: I am told PKard will somehow read a PIV without it being exposed. This would mean that it would read everyone's PIV whether they needed it or not. Please let me know of your experience. This may seem this way as new CACs are now coming with the PIVs already exposed.

Note3: Signing of PDFs should work in Mac OS Catalina (10.15.x). If it doesn't work, check these settings, some people have installed OpenSC and claims it works.

Table 4: Click link below for the CAC enabler you decided to use based on the criteria in tables 1-3 above

NOTE for Sierra (10.12.x), High Sierra (10.13.x) and Mojave (10.14.x): BEFORE installing a 3rd party enabler below, make sure you have removed / disabled the built in enabler per instructions on this page: https://militarycac.com/macuninstall.htm

OR download and install Keychain-PKCS11 below

DO NOT INSTALL a CAC Enabler in Catalina (10.15.x)

Navy users:

If you still have problems, here is a helpful Navy specific page

Specifics for the following versions of Mac OS can be found at these links:

The five (5) current CAC Types are..

Look at the back of your ID card (above the black strip) for one of the examples below. If you have any other version, you need to visit an ID card office and have it replaced. All CACs other than these shown below were to be replaced prior to 1 October 2012.

Find out how to flip card over video

Information / download links

Supports Mac OS High Sierra (10.13.x) and Mojave (10.14.x) NOT Catalina (10.15.x)

Purchase PKard from Thursby Software

PKard demo (click Videos tab)

Thursby offers US phone, email, and forums support for the software they've been developing for over 10 years and is 100% made in the USA

If you have Centrify Express installed, you can see / verify if your CAC is blocked.

Select Go > Utilities > Centrify

Double click: Smart Card Assistant

Look under status for: Card is locked

NOTE: If Card status is blank, the card is not blocked

If you are still having problems, contact us.

If you have questions or suggestions for this site, contact Michael J. Danberry

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